Effective Date: 09-06-2026

Urbanix ("us," "we," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website at https://urbanix.ca.

Information We Collect

Personal Information

When you use our services or interact with our website, we may collect personal information that you provide voluntarily. This may include:

• Name

• Email address

• Phone number

• Address

• Other relevant contact information

Usage Data

We may also collect information automatically when you visit our website. This includes your IP address, browser type, device information, and usage patterns. This data helps us analyze user behavior and improve our services.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services

• Notifying you about changes to our services

• Responding to inquiries and customer support requests

• Sending promotional communications

• Analyzing usage data to improve our website and services

Information Sharing and Disclosure

We may share your personal information with third-party service providers who assist us in delivering our services. Additionally, we may disclose your information if required by law or to protect our rights or the safety of others.

SMS Communications

If you provide your phone number and consent to receive SMS messages, Urbanix Gestion Immobilière may send you text messages regarding:

• Your inquiry or service request

• Property management updates and notifications

• Maintenance appointments and confirmations

• Rent payment reminders (for current tenants)

• Building notifications (utility shutoffs, emergencies)

• Internal coordination (for employees)

Frequency: Up to 4 messages per month.

Message and Data Rates: Standard message and data rates may apply according to your mobile carrier plan.

How to Opt-Out: You can opt out at any time by:

• Replying STOP to any SMS message

• Emailing us at gestion@urbanix.ca

• Calling us at 514-398-0048

Reply HELP to any message to receive contact information and assistance.

We do not share your phone number with third parties for marketing purposes. SMS data is retained only for as long as necessary to provide our services and meet legal obligations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

Your Choices

You have the right to:

• Access, update, or delete your personal information

• Opt-out of promotional communications

• Disable cookies in your browser settings

Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

Contact Us

If you have questions about our Privacy Policy or the handling of your information, please contact us at gestion@urbanix.ca .